Top 118 Unified Communications and Collaboration UCC Goals and Objectives Questions

What is involved in Unified Communications and Collaboration

Find out what the related areas are that Unified Communications and Collaboration connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Unified Communications and Collaboration thinking-frame.

How far is your company on its Unified Communications and Collaboration UCC journey?

Take this short survey to gauge your organization’s progress toward Unified Communications and Collaboration UCC leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Unified Communications and Collaboration related domains to cover and 118 essential critical questions to check off in that domain.

The following domains are covered:

Unified Communications and Collaboration, Unified communications, Call control, Collaborative software, Communications service provider, Computer network, Computer speech recognition, Desktop sharing, Digital signage, Emergency communication system, Extension Mobility, Fixed-mobile convergence, IBM Lotus Sametime, IP telephony, Instant messaging, Intelligent network service, Interactive whiteboard, Internet Protocol Television, Juniper Networks, Key telephone system, Lotus Notes, Microsoft Outlook, Microsoft Windows, Mobile collaboration, Mozilla Thunderbird, Network World, Office Communications Server, Phone company, Presence information, Presence service, Private branch exchange, Real-time Transport Protocol, Software as a service, Speech recognition, Telecommunication circuit, Telephone exchange, Unified Communications Interoperability Forum, Unified Communications as a Service, Unified communications management, Unified messaging, Unify GmbH & Co. KG, Video conferencing, Voice over Internet Protocol:

Unified Communications and Collaboration Critical Criteria:

Guard Unified Communications and Collaboration risks and perfect Unified Communications and Collaboration conflict management.

– How is the value delivered by Unified Communications and Collaboration being measured?

– What will drive Unified Communications and Collaboration change?

– How can we improve Unified Communications and Collaboration?

Unified communications Critical Criteria:

Think about Unified communications strategies and arbitrate Unified communications techniques that enhance teamwork and productivity.

– What are the Key enablers to make this Unified Communications and Collaboration move?

– Who sets the Unified Communications and Collaboration standards?

Call control Critical Criteria:

Co-operate on Call control results and oversee Call control management by competencies.

– Which customers cant participate in our Unified Communications and Collaboration domain because they lack skills, wealth, or convenient access to existing solutions?

– Is there any existing Unified Communications and Collaboration governance structure?

– What are the usability implications of Unified Communications and Collaboration actions?

Collaborative software Critical Criteria:

Troubleshoot Collaborative software tactics and overcome Collaborative software skills and management ineffectiveness.

– Marketing budgets are tighter, consumers are more skeptical, and social media has changed forever the way we talk about Unified Communications and Collaboration. How do we gain traction?

– Does our organization need more Unified Communications and Collaboration education?

Communications service provider Critical Criteria:

Transcribe Communications service provider risks and report on setting up Communications service provider without losing ground.

– Are there any easy-to-implement alternatives to Unified Communications and Collaboration? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

– If voip is classified as a telecommunications service, should access charges for it be different from those paid by non-ip-enabled telecommunications service providers?

– When a Unified Communications and Collaboration manager recognizes a problem, what options are available?

– What is our formula for success in Unified Communications and Collaboration ?

Computer network Critical Criteria:

Air ideas re Computer network planning and handle a jump-start course to Computer network.

– How can we incorporate support to ensure safe and effective use of Unified Communications and Collaboration into the services that we provide?

– Among the Unified Communications and Collaboration product and service cost to be estimated, which is considered hardest to estimate?

– How do we measure improved Unified Communications and Collaboration service perception, and satisfaction?

– Is the illegal entry into a private computer network a crime in your country?

Computer speech recognition Critical Criteria:

Map Computer speech recognition risks and perfect Computer speech recognition conflict management.

– What is the source of the strategies for Unified Communications and Collaboration strengthening and reform?

– To what extent does management recognize Unified Communications and Collaboration as a tool to increase the results?

Desktop sharing Critical Criteria:

Review Desktop sharing decisions and attract Desktop sharing skills.

– Does Unified Communications and Collaboration create potential expectations in other areas that need to be recognized and considered?

– What new services of functionality will be implemented next with Unified Communications and Collaboration ?

– What business benefits will Unified Communications and Collaboration goals deliver if achieved?

Digital signage Critical Criteria:

Pilot Digital signage failures and adopt an insight outlook.

– What management system can we use to leverage the Unified Communications and Collaboration experience, ideas, and concerns of the people closest to the work to be done?

– Do we aggressively reward and promote the people who have the biggest impact on creating excellent Unified Communications and Collaboration services/products?

– What are current Unified Communications and Collaboration Paradigms?

Emergency communication system Critical Criteria:

Have a session on Emergency communication system adoptions and catalog Emergency communication system activities.

– Which individuals, teams or departments will be involved in Unified Communications and Collaboration?

– How can skill-level changes improve Unified Communications and Collaboration?

Extension Mobility Critical Criteria:

Refer to Extension Mobility quality and use obstacles to break out of ruts.

– For your Unified Communications and Collaboration project, identify and describe the business environment. is there more than one layer to the business environment?

– In a project to restructure Unified Communications and Collaboration outcomes, which stakeholders would you involve?

– Does Unified Communications and Collaboration analysis isolate the fundamental causes of problems?

Fixed-mobile convergence Critical Criteria:

Adapt Fixed-mobile convergence strategies and mentor Fixed-mobile convergence customer orientation.

– How do you determine the key elements that affect Unified Communications and Collaboration workforce satisfaction? how are these elements determined for different workforce groups and segments?

– Can Management personnel recognize the monetary benefit of Unified Communications and Collaboration?

– How do we manage Unified Communications and Collaboration Knowledge Management (KM)?

IBM Lotus Sametime Critical Criteria:

Frame IBM Lotus Sametime visions and attract IBM Lotus Sametime skills.

– A compounding model resolution with available relevant data can often provide insight towards a solution methodology; which Unified Communications and Collaboration models, tools and techniques are necessary?

– What is the total cost related to deploying Unified Communications and Collaboration, including any consulting or professional services?

– Is maximizing Unified Communications and Collaboration protection the same as minimizing Unified Communications and Collaboration loss?

IP telephony Critical Criteria:

Transcribe IP telephony visions and test out new things.

– What tools do you use once you have decided on a Unified Communications and Collaboration strategy and more importantly how do you choose?

– How to deal with Unified Communications and Collaboration Changes?

Instant messaging Critical Criteria:

Meet over Instant messaging projects and optimize Instant messaging leadership as a key to advancement.

– Are you looking for a vendor to provide instant messaging built into the solution so users of the system can instant message each other?

– Do we monitor the Unified Communications and Collaboration decisions made and fine tune them as they evolve?

Intelligent network service Critical Criteria:

Coach on Intelligent network service visions and oversee Intelligent network service management by competencies.

– Who will be responsible for making the decisions to include or exclude requested changes once Unified Communications and Collaboration is underway?

– What potential environmental factors impact the Unified Communications and Collaboration effort?

Interactive whiteboard Critical Criteria:

Systematize Interactive whiteboard tactics and transcribe Interactive whiteboard as tomorrows backbone for success.

– How do you incorporate cycle time, productivity, cost control, and other efficiency and effectiveness factors into these Unified Communications and Collaboration processes?

– What are the top 3 things at the forefront of our Unified Communications and Collaboration agendas for the next 3 years?

Internet Protocol Television Critical Criteria:

Be responsible for Internet Protocol Television decisions and know what your objective is.

– What are your key performance measures or indicators and in-process measures for the control and improvement of your Unified Communications and Collaboration processes?

– Why is it important to have senior management support for a Unified Communications and Collaboration project?

– Is the scope of Unified Communications and Collaboration defined?

Juniper Networks Critical Criteria:

Grade Juniper Networks tactics and shift your focus.

– Where do ideas that reach policy makers and planners as proposals for Unified Communications and Collaboration strengthening and reform actually originate?

Key telephone system Critical Criteria:

Inquire about Key telephone system quality and improve Key telephone system service perception.

– What are the disruptive Unified Communications and Collaboration technologies that enable our organization to radically change our business processes?

– Have the types of risks that may impact Unified Communications and Collaboration been identified and analyzed?

Lotus Notes Critical Criteria:

Devise Lotus Notes adoptions and look for lots of ideas.

– Risk factors: what are the characteristics of Unified Communications and Collaboration that make it risky?

– Is Unified Communications and Collaboration Required?

Microsoft Outlook Critical Criteria:

Inquire about Microsoft Outlook projects and inform on and uncover unspoken needs and breakthrough Microsoft Outlook results.

– What are your results for key measures or indicators of the accomplishment of your Unified Communications and Collaboration strategy and action plans, including building and strengthening core competencies?

– What are our Unified Communications and Collaboration Processes?

Microsoft Windows Critical Criteria:

Consider Microsoft Windows tasks and prioritize challenges of Microsoft Windows.

– Who will provide the final approval of Unified Communications and Collaboration deliverables?

Mobile collaboration Critical Criteria:

Pay attention to Mobile collaboration management and look at it backwards.

– How do senior leaders actions reflect a commitment to the organizations Unified Communications and Collaboration values?

– Are there recognized Unified Communications and Collaboration problems?

– What threat is Unified Communications and Collaboration addressing?

Mozilla Thunderbird Critical Criteria:

Bootstrap Mozilla Thunderbird adoptions and document what potential Mozilla Thunderbird megatrends could make our business model obsolete.

– Is the Unified Communications and Collaboration organization completing tasks effectively and efficiently?

– Have you identified your Unified Communications and Collaboration key performance indicators?

– How do we go about Comparing Unified Communications and Collaboration approaches/solutions?

Network World Critical Criteria:

Recall Network World results and gather Network World models .

– Are accountability and ownership for Unified Communications and Collaboration clearly defined?

– Are there Unified Communications and Collaboration Models?

Office Communications Server Critical Criteria:

Consult on Office Communications Server engagements and triple focus on important concepts of Office Communications Server relationship management.

– Do we cover the five essential competencies-Communication, Collaboration,Innovation, Adaptability, and Leadership that improve an organizations ability to leverage the new Unified Communications and Collaboration in a volatile global economy?

– How will we insure seamless interoperability of Unified Communications and Collaboration moving forward?

Phone company Critical Criteria:

Start Phone company leadership and get going.

– Who will be responsible for documenting the Unified Communications and Collaboration requirements in detail?

– How important is Unified Communications and Collaboration to the user organizations mission?

Presence information Critical Criteria:

Familiarize yourself with Presence information governance and transcribe Presence information as tomorrows backbone for success.

– Who is the main stakeholder, with ultimate responsibility for driving Unified Communications and Collaboration forward?

– How do we maintain Unified Communications and Collaborations Integrity?

Presence service Critical Criteria:

Experiment with Presence service outcomes and drive action.

– What may be the consequences for the performance of an organization if all stakeholders are not consulted regarding Unified Communications and Collaboration?

– Which Unified Communications and Collaboration goals are the most important?

Private branch exchange Critical Criteria:

Analyze Private branch exchange governance and clarify ways to gain access to competitive Private branch exchange services.

Real-time Transport Protocol Critical Criteria:

Recall Real-time Transport Protocol visions and visualize why should people listen to you regarding Real-time Transport Protocol.

Software as a service Critical Criteria:

Powwow over Software as a service visions and diversify by understanding risks and leveraging Software as a service.

– Can we add value to the current Unified Communications and Collaboration decision-making process (largely qualitative) by incorporating uncertainty modeling (more quantitative)?

– Why are Service Level Agreements a dying breed in the software as a service industry?

Speech recognition Critical Criteria:

Extrapolate Speech recognition results and shift your focus.

– What are your current levels and trends in key measures or indicators of Unified Communications and Collaboration product and process performance that are important to and directly serve your customers? how do these results compare with the performance of your competitors and other organizations with similar offerings?

– How do we Identify specific Unified Communications and Collaboration investment and emerging trends?

Telecommunication circuit Critical Criteria:

Rank Telecommunication circuit management and clarify ways to gain access to competitive Telecommunication circuit services.

– How do we go about Securing Unified Communications and Collaboration?

Telephone exchange Critical Criteria:

Trace Telephone exchange quality and pay attention to the small things.

– What role does communication play in the success or failure of a Unified Communications and Collaboration project?

Unified Communications Interoperability Forum Critical Criteria:

Drive Unified Communications Interoperability Forum tactics and observe effective Unified Communications Interoperability Forum.

– Do those selected for the Unified Communications and Collaboration team have a good general understanding of what Unified Communications and Collaboration is all about?

Unified Communications as a Service Critical Criteria:

Infer Unified Communications as a Service visions and optimize Unified Communications as a Service leadership as a key to advancement.

– Do the Unified Communications and Collaboration decisions we make today help people and the planet tomorrow?

Unified communications management Critical Criteria:

Focus on Unified communications management adoptions and get the big picture.

– How do we make it meaningful in connecting Unified Communications and Collaboration with what users do day-to-day?

– Are we making progress? and are we making progress as Unified Communications and Collaboration leaders?

– What are the barriers to increased Unified Communications and Collaboration production?

Unified messaging Critical Criteria:

Revitalize Unified messaging results and know what your objective is.

– What are the long-term Unified Communications and Collaboration goals?

– What about Unified Communications and Collaboration Analysis of results?

Unify GmbH & Co. KG Critical Criteria:

Value Unify GmbH & Co. KG projects and report on the economics of relationships managing Unify GmbH & Co. KG and constraints.

Video conferencing Critical Criteria:

Track Video conferencing issues and look at the big picture.

– How can you negotiate Unified Communications and Collaboration successfully with a stubborn boss, an irate client, or a deceitful coworker?

– How do we keep improving Unified Communications and Collaboration?

Voice over Internet Protocol Critical Criteria:

Model after Voice over Internet Protocol decisions and integrate design thinking in Voice over Internet Protocol innovation.

Conclusion:

This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Unified Communications and Collaboration UCC Self Assessment:

https://store.theartofservice.com/Unified-Communications-and-Collaboration-UCC-Complete-Self-Assessment/

Author: Gerard Blokdijk

CEO at The Art of Service | http://theartofservice.com

gerard.blokdijk@theartofservice.com

https://www.linkedin.com/in/gerardblokdijk

Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Unified Communications and Collaboration External links:

Unified Communications and Collaboration Market Trends
http://www.strategyr.com/MarketResearch/infographTemplate.asp?code=MCP-6338

Unified Communications and Collaboration | UC-One
https://www.broadsoft.com/UC-One-unified-communications

Unified communications External links:

Unified Communications & Conferencing Solution | Revolabs
https://www.revolabs.com

VoIP Service & Cloud Unified Communications | Vonage
https://www.vonage.com

ReadyTalk – Unified Communications; Audio, Video & …
https://www.readytalk.com

Call control External links:

Call Control – Cisco
http://www.cisco.com/c/en/us/products/unified-communications/call-control

Call Control! on the App Store – iTunes – Apple
https://itunes.apple.com/us/app/call-control/id1124167631?mt=8

Call Control – Official Site
https://www.callcontrol.com

Collaborative software External links:

Collaborative software | Britannica.com
https://www.britannica.com/technology/collaborative-software

Dicolab – Creators of multi-user collaborative software
https://www.dicolab.com

Collaborative software solutions from MultiTaction
https://www.multitaction.com

Communications service provider External links:

Communications Service Provider – Opus Networks
https://www.opusnetworks.co.uk

Communications Service Provider Operations
https://www.idc.com/getdoc.jsp?containerId=IDC_P416

Computer network External links:

Remote services, computer network, PC Health Check – …
https://buy-connectech.att.com/ctcomm/login/notAuthorized/index.jsp

Computer speech recognition External links:

[PDF]Computer Speech Recognition and Language …
http://www.indiana.edu/~ciec/Proceedings_2015/ETD/ETD315_Ploger.pdf

Desktop sharing External links:

Ammyy Admin – Free Remote Desktop Sharing and …
http://ammyy.com/en/downloads.html

Windows Desktop Sharing is used by software developers to create applications that use multiple-party screen-sharing technology. Key scenarios include remote assistance, real-time collaboration and conferencing, and video communication.
http://Reference: msdn.microsoft.com/en-us/library/bb968809(v=vs.85).aspx

Join a Desktop Sharing Session | www.mikogo.com
https://go.mikogo.com

Digital signage External links:

Digital Signage Expo 2018
http://www.digitalsignageexpo.net/2018/public/enter.aspx

Rise Vision Digital Signage Content Management
https://www.risevision.com

Wireless screen mirroring and digital signage | Airtame
https://airtame.com

Emergency communication system External links:

Emergency Communication System – Rave Mobile Safety
https://www.ravemobilesafety.com/emergency-communication-system

Emergency Communication System Overview – Cornell
https://www.cornell.com/RescueAssistance/Overview

Emergency Communication System – UTA
https://www.uta.edu/uta/emergency.php

Extension Mobility External links:

VOIP Phone – Extension Mobility Login and logout – YouTube
https://www.youtube.com/watch?v=dj7sJsO6eQQ

Configuring Extension Mobility – YouTube
https://www.youtube.com/watch?v=M50sykfNe5I

Extension Mobility service redundancy | Cisco Communities
https://communities.cisco.com/thread/30704?start=0&tstart=0

IBM Lotus Sametime External links:

IBM Lotus Sametime Connect – navygirl.org
http://www.navygirl.org/ibm_lotus_sametime_connect.htm

IBM Lotus Sametime Meetings – Tata Consultancy Services
https://meeting.tcs.com/stmeetings

IBM Lotus Sametime Connect for browsers
https://st.kc.us.army.mil/stsrc.nsf/WebConnectJoin?OpenForm

IP telephony External links:

IP Telephony Voice over IP (VoIP) – Cisco
http://www.cisco.com/c/en/us/tech/voice/ip-telephony-voice-over-ip-voip

Why Choose ShoreTel? IP Telephony & UC Solutions
https://www.shoretel.com/why-shoretel/shoretel-ip-telephony-uc

[PDF]Avaya IP Telephony Implementation Guide
https://downloads.avaya.com/css/P8/documents/100017348

Instant messaging External links:

CME Pivot Instant Messaging Platform – CME Group
http://www.cmegroup.com/trading/cme-direct/cme-pivot.html

ICE Instant Messaging
https://www.theice.com/technology/instant-message

Intelligent network service External links:

System, intelligent network service engine and method …
https://patents.google.com/patent/US6856982B1/en

[PDF]Requirements for intelligent network service …
https://rd.springer.com/content/pdf/10.1007/BF02146083.pdf

Interactive whiteboard External links:

Interactive Whiteboard Games | PBS KIDS
http://pbskids.org/whiteboard

Free Interactive Whiteboard Resources | TeachHUB
http://www.teachhub.com/free-interactive-whiteboard-resources

Internet Protocol Television External links:

Completed project: Internet Protocol Television (IPTV)
https://kb.iu.edu/d/axup

IPTV: Internet Protocol Television • r/IPTV – Reddit-IPTV
https://www.reddit.com/r/IPTV

Hospital IPTV | Internet Protocol Television | TeleHealth
https://www.telehealth.com/television-solutions/iptv

Juniper Networks External links:

Pulse Secure – Juniper Networks
https://www.juniper.net/us/en/pulsesecure

Juniper Networks – Official Site
https://www.juniper.net

Juniper Networks – Sunnyvale, CA
https://junoscafe.catertrax.com

Key telephone system External links:

Toshiba Strata DK8 Digital Key Telephone System
http://businessequipmentbrokers.com/stratadk8.aspx

[PDF]KEY TELEPHONE SYSTEM GROUNDING AND …
http://bellsystempractices.org/500-/518-/518-010-105-i02_1975-09-01.pdf

Toshiba CTX 670 CIX 670 Key Telephone System
http://businessequipmentbrokers.com/stratactxcix670.aspx

Lotus Notes External links:

Migrate IBM Lotus Notes to Exchange and Office 365
https://www.quest.com/products/migrator-for-notes-to-exchange

How to connect Microsoft Outlook with Lotus Notes e …
https://support.microsoft.com/en-us/help/290834

Lotus Notes NSF Viewer – FreeViewer
https://www.freeviewer.org/nsf

Microsoft Outlook External links:

Microsoft Outlook 2013 – Download
https://microsoft-outlook.en.softonic.com

Set Up AT&T Email in Microsoft Outlook 2013 – Email Support
https://www.att.com/esupport/article.html#!/email-support/KM1010478

AT&T Conferencing Add-in for Microsoft Outlook
https://www.corp.att.com/attconnectsupport/downloads/outlook

Microsoft Windows External links:

Changing Microsoft Windows and Office Product Keys
http://www.belarc.com/info_ms_product_keys

Apps | Microsoft Windows 10 | Official Site
https://www.microsoft.com/en-us/windows/windows-10-apps

Mobile collaboration External links:

IBM Mobile Collaboration Services – Overview – United …
https://www.ibm.com/us-en/marketplace/mobile-collaboration-services

Mobile Collaboration | Plantronics
https://www.plantronics.com/us/en/pages/mobile-collaboration

Mobile Collaboration – Send Word Now
https://www.sendwordnow.com/solution/mobile-collaboration

Mozilla Thunderbird External links:

Mozilla Thunderbird Privacy Policy — Mozilla
https://www.mozilla.org/en-US/privacy/thunderbird

Mozilla Thunderbird – Lightning Calendar — Mozilla
https://www.mozilla.org/en-US/projects/calendar

Mozilla Thunderbird – Download
https://mozilla-thunderbird.en.softonic.com

Network World External links:

NHL Network World Junior Championship Game Schedule
https://www.nhl.com/info/nhl-network-wjc-schedule

Network World IT Roadmap • IDG
https://www.idg.com/product/network-world-roadmap

Office Communications Server External links:

Welcome to Microsoft Office Communications Server 2007 R2
https://technet.microsoft.com/en-us/library/dd250572(v=office.13).aspx

Office Communications Server or Lync Server 2010 …
https://support.microsoft.com/en-us/help/968100

Download Office Communications Server 2007 and 2007 …
https://www.microsoft.com/en-us/download/details.aspx?id=9194

Phone company External links:

Monmouth Telecom | NJ Phone Company and Internet …
https://www.monmouth.com

CREDO Mobile | Cell Phone Company Powering …
https://www.credomobile.com

Broadband & Phone Company | Midsouth Region | Cablelynx
https://www.cablelynx.com/email

Presence information External links:

Phone Presence Information | RingCentral
https://www.ringcentral.com/office/features/presence/overview.html

Set my presence information | MSDN
https://msdn.microsoft.com/en-us/skype/ucwa/setmypresenceinformation

Presence service External links:

The Newburgh Ministry, Inc. – Presence Service …
https://www.newburghministry.org

Private branch exchange External links:

What is Private Branch Exchange (PBX)? Webopedia …
https://www.webopedia.com/TERM/P/PBX.htm

What is private branch exchange (PBX) ? – Definition …
http://searchunifiedcommunications.techtarget.com/definition/private-branch-exchange

What is Hosted Private Branch Exchange (Hosted PBX)?
https://www.3cx.com/pbx/what-is-a-hosted-pbx

Real-time Transport Protocol External links:

Display Filter Reference: Real-Time Transport Protocol
https://www.wireshark.org/docs/dfref/r/rtp.html

What Secure Real-Time Transport Protocol (SRTP) is?
https://www.3cx.com/webrtc/srtp

Real-Time Transport Protocol (RTP) in VoIP – YouTube
https://www.youtube.com/watch?v=9dRY2_NmAuc

Software as a service External links:

What is SaaS? Software as a Service | Microsoft Azure
https://azure.microsoft.com/en-us/overview/what-is-saas

Software as a Service (SaaS) | Oracle
https://www.oracle.com/cloud/applications.html

Enterprise Gamification Software as a Service Platform
https://www.gameffective.com

Speech recognition External links:

Amazon Transcribe – Automatic Speech Recognition – AWS
https://aws.amazon.com/transcribe

Dictate text using Speech Recognition – Windows Help
https://support.microsoft.com/en-us/help/14198

Speech API – Speech Recognition | Google Cloud Platform
https://cloud.google.com/speech

Telecommunication circuit External links:

Telecommunication circuit
http://A telecommunication circuit is any line, conductor, or other conduit by which information is transmitted. A dedicated circuit, private circuit, or leased line is a line that is dedicated to only one use. Originally, this was analog, and was often used by radio stations as a studio/transmitter link (STL) or remote pickup unit (RPU) for their audio, sometimes as a backup to other means.

Telephone exchange External links:

Payment Options – Dubois Telephone Exchange – DTE …
http://www.dteworld.com/support/payment-options

Business Telephone eXchange – Home
https://www.btxchange.com

North American Telephone Exchange Lookup by NPA NXX
http://www.npanxxsource.com/nalennd.php

Unified Communications Interoperability Forum External links:

Unified Communications Interoperability Forum (UCIF)
http://www.be-com.eu/?p=1418

The Unified Communications Interoperability Forum …
https://uciforum.wordpress.com/feed

Unified Communications as a Service External links:

UCaaS 101: Simplifying Unified Communications as a Service
https://www.fuze.com/UCaaS-101

UCaaS, Unified Communications As A Service | Masergy
https://www.masergy.com/cloud-communications/global-ucaas

Unified communications management External links:

[PDF]Nortel Unified Communications Management …
https://downloads.avaya.com/css/P8/documents/100097278

[PDF]Unified Communications Management Common …
https://support.avaya.com/css/P8/documents/100170631

[PDF]Using Unified Communications Management (UCM) …
https://downloads.avaya.com/css/P8/documents/100098824

Unified messaging External links:

Voice mail in Exchange Online: Unified Messaging
https://technet.microsoft.com/en-us/library/jj938142(v=exchg.150).aspx

Unified Messaging | Georgia Technology Authority
https://gta.georgia.gov/unified-messaging

Video conferencing External links:

BlueJeans – Video Conferencing, Screen Sharing, Video …
https://www.bluejeans.com

Video Conferencing & Collaboration – Highfive
https://highfive.com

Cisco WebEx — Online Meetings and Video Conferencing
https://www.webex.com

Voice over Internet Protocol External links:

What is Voice Over Internet Protocol? – xfinity.com
https://www.xfinity.com/support/articles/voice-over-internet-protocol

VoIP Calling | How Voice Over Internet Protocol Works
http://www.magicjack.com/how-it-works.html

When was the first Voice over Internet Protocol invented
http://www.answers.com/Q/When_was_the_first_Voice_over_Internet_Protocol_invented

Top 117 Unified Communications and Collaboration UCC Criteria for Ready Action

What is involved in Unified Communications and Collaboration

Find out what the related areas are that Unified Communications and Collaboration connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Unified Communications and Collaboration thinking-frame.

How far is your company on its Unified Communications and Collaboration UCC journey?

Take this short survey to gauge your organization’s progress toward Unified Communications and Collaboration UCC leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Unified Communications and Collaboration related domains to cover and 117 essential critical questions to check off in that domain.

The following domains are covered:

Unified Communications and Collaboration, Unified communications, Call control, Collaborative software, Communications service provider, Computer network, Computer speech recognition, Desktop sharing, Digital signage, Emergency communication system, Extension Mobility, Fixed-mobile convergence, IBM Lotus Sametime, IP telephony, Instant messaging, Intelligent network service, Interactive whiteboard, Internet Protocol Television, Juniper Networks, Key telephone system, Lotus Notes, Microsoft Outlook, Microsoft Windows, Mobile collaboration, Mozilla Thunderbird, Network World, Office Communications Server, Phone company, Presence information, Presence service, Private branch exchange, Real-time Transport Protocol, Software as a service, Speech recognition, Telecommunication circuit, Telephone exchange, Unified Communications Interoperability Forum, Unified Communications as a Service, Unified communications management, Unified messaging, Unify GmbH & Co. KG, Video conferencing, Voice over Internet Protocol:

Unified Communications and Collaboration Critical Criteria:

Analyze Unified Communications and Collaboration adoptions and achieve a single Unified Communications and Collaboration view and bringing data together.

– What vendors make products that address the Unified Communications and Collaboration needs?

– What are the short and long-term Unified Communications and Collaboration goals?

– How can you measure Unified Communications and Collaboration in a systematic way?

Unified communications Critical Criteria:

Illustrate Unified communications planning and separate what are the business goals Unified communications is aiming to achieve.

– Does Unified Communications and Collaboration systematically track and analyze outcomes for accountability and quality improvement?

– How do we know that any Unified Communications and Collaboration analysis is complete and comprehensive?

– Are accountability and ownership for Unified Communications and Collaboration clearly defined?

Call control Critical Criteria:

Huddle over Call control strategies and intervene in Call control processes and leadership.

– Have all basic functions of Unified Communications and Collaboration been defined?

– How would one define Unified Communications and Collaboration leadership?

– What is our Unified Communications and Collaboration Strategy?

Collaborative software Critical Criteria:

Discourse Collaborative software decisions and optimize Collaborative software leadership as a key to advancement.

– Where do ideas that reach policy makers and planners as proposals for Unified Communications and Collaboration strengthening and reform actually originate?

– How will we insure seamless interoperability of Unified Communications and Collaboration moving forward?

– How do we maintain Unified Communications and Collaborations Integrity?

Communications service provider Critical Criteria:

Consider Communications service provider leadership and check on ways to get started with Communications service provider.

– If voip is classified as a telecommunications service, should access charges for it be different from those paid by non-ip-enabled telecommunications service providers?

– Will new equipment/products be required to facilitate Unified Communications and Collaboration delivery for example is new software needed?

– Meeting the challenge: are missed Unified Communications and Collaboration opportunities costing us money?

– How do we go about Securing Unified Communications and Collaboration?

Computer network Critical Criteria:

Scan Computer network projects and interpret which customers can’t participate in Computer network because they lack skills.

– Which customers cant participate in our Unified Communications and Collaboration domain because they lack skills, wealth, or convenient access to existing solutions?

– What is the source of the strategies for Unified Communications and Collaboration strengthening and reform?

– Is the illegal entry into a private computer network a crime in your country?

– How can skill-level changes improve Unified Communications and Collaboration?

Computer speech recognition Critical Criteria:

Steer Computer speech recognition failures and create Computer speech recognition explanations for all managers.

– Think about the people you identified for your Unified Communications and Collaboration project and the project responsibilities you would assign to them. what kind of training do you think they would need to perform these responsibilities effectively?

– What are our best practices for minimizing Unified Communications and Collaboration project risk, while demonstrating incremental value and quick wins throughout the Unified Communications and Collaboration project lifecycle?

– Why are Unified Communications and Collaboration skills important?

Desktop sharing Critical Criteria:

Group Desktop sharing strategies and optimize Desktop sharing leadership as a key to advancement.

– Among the Unified Communications and Collaboration product and service cost to be estimated, which is considered hardest to estimate?

– What are the Essentials of Internal Unified Communications and Collaboration Management?

Digital signage Critical Criteria:

Brainstorm over Digital signage tactics and acquire concise Digital signage education.

– In what ways are Unified Communications and Collaboration vendors and us interacting to ensure safe and effective use?

– What role does communication play in the success or failure of a Unified Communications and Collaboration project?

Emergency communication system Critical Criteria:

Focus on Emergency communication system decisions and customize techniques for implementing Emergency communication system controls.

– What are the success criteria that will indicate that Unified Communications and Collaboration objectives have been met and the benefits delivered?

– Do several people in different organizational units assist with the Unified Communications and Collaboration process?

Extension Mobility Critical Criteria:

Illustrate Extension Mobility issues and give examples utilizing a core of simple Extension Mobility skills.

– Can we add value to the current Unified Communications and Collaboration decision-making process (largely qualitative) by incorporating uncertainty modeling (more quantitative)?

– Is the Unified Communications and Collaboration organization completing tasks effectively and efficiently?

Fixed-mobile convergence Critical Criteria:

Pay attention to Fixed-mobile convergence management and find the ideas you already have.

– What prevents me from making the changes I know will make me a more effective Unified Communications and Collaboration leader?

– What business benefits will Unified Communications and Collaboration goals deliver if achieved?

– Which Unified Communications and Collaboration goals are the most important?

IBM Lotus Sametime Critical Criteria:

Interpolate IBM Lotus Sametime planning and optimize IBM Lotus Sametime leadership as a key to advancement.

– In the case of a Unified Communications and Collaboration project, the criteria for the audit derive from implementation objectives. an audit of a Unified Communications and Collaboration project involves assessing whether the recommendations outlined for implementation have been met. in other words, can we track that any Unified Communications and Collaboration project is implemented as planned, and is it working?

– How do senior leaders actions reflect a commitment to the organizations Unified Communications and Collaboration values?

– Is Unified Communications and Collaboration dependent on the successful delivery of a current project?

IP telephony Critical Criteria:

Adapt IP telephony goals and finalize specific methods for IP telephony acceptance.

– Are we making progress? and are we making progress as Unified Communications and Collaboration leaders?

– Is there any existing Unified Communications and Collaboration governance structure?

Instant messaging Critical Criteria:

Differentiate Instant messaging planning and get the big picture.

– Are you looking for a vendor to provide instant messaging built into the solution so users of the system can instant message each other?

– Who will be responsible for documenting the Unified Communications and Collaboration requirements in detail?

Intelligent network service Critical Criteria:

Focus on Intelligent network service failures and raise human resource and employment practices for Intelligent network service.

– Consider your own Unified Communications and Collaboration project. what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

– When a Unified Communications and Collaboration manager recognizes a problem, what options are available?

– Is a Unified Communications and Collaboration Team Work effort in place?

Interactive whiteboard Critical Criteria:

Deliberate Interactive whiteboard visions and change contexts.

– How do your measurements capture actionable Unified Communications and Collaboration information for use in exceeding your customers expectations and securing your customers engagement?

– How do we Identify specific Unified Communications and Collaboration investment and emerging trends?

– Why is Unified Communications and Collaboration important for you now?

Internet Protocol Television Critical Criteria:

Investigate Internet Protocol Television decisions and reduce Internet Protocol Television costs.

– Record-keeping requirements flow from the records needed as inputs, outputs, controls and for transformation of a Unified Communications and Collaboration process. ask yourself: are the records needed as inputs to the Unified Communications and Collaboration process available?

– What are the business goals Unified Communications and Collaboration is aiming to achieve?

Juniper Networks Critical Criteria:

Distinguish Juniper Networks governance and probe Juniper Networks strategic alliances.

– What tools do you use once you have decided on a Unified Communications and Collaboration strategy and more importantly how do you choose?

– What are the top 3 things at the forefront of our Unified Communications and Collaboration agendas for the next 3 years?

– Does our organization need more Unified Communications and Collaboration education?

Key telephone system Critical Criteria:

Scrutinze Key telephone system strategies and learn.

– Do we monitor the Unified Communications and Collaboration decisions made and fine tune them as they evolve?

– Who are the people involved in developing and implementing Unified Communications and Collaboration?

Lotus Notes Critical Criteria:

Reason over Lotus Notes failures and develop and take control of the Lotus Notes initiative.

– How can you negotiate Unified Communications and Collaboration successfully with a stubborn boss, an irate client, or a deceitful coworker?

Microsoft Outlook Critical Criteria:

Deliberate over Microsoft Outlook results and explain and analyze the challenges of Microsoft Outlook.

– What are the Key enablers to make this Unified Communications and Collaboration move?

– How can we improve Unified Communications and Collaboration?

Microsoft Windows Critical Criteria:

Communicate about Microsoft Windows outcomes and plan concise Microsoft Windows education.

Mobile collaboration Critical Criteria:

Focus on Mobile collaboration decisions and report on the economics of relationships managing Mobile collaboration and constraints.

– How do you incorporate cycle time, productivity, cost control, and other efficiency and effectiveness factors into these Unified Communications and Collaboration processes?

– What new services of functionality will be implemented next with Unified Communications and Collaboration ?

Mozilla Thunderbird Critical Criteria:

Demonstrate Mozilla Thunderbird governance and catalog what business benefits will Mozilla Thunderbird goals deliver if achieved.

– What sources do you use to gather information for a Unified Communications and Collaboration study?

– Do you monitor the effectiveness of your Unified Communications and Collaboration activities?

Network World Critical Criteria:

Nurse Network World quality and get going.

– Who will be responsible for deciding whether Unified Communications and Collaboration goes ahead or not after the initial investigations?

– How do we Improve Unified Communications and Collaboration service perception, and satisfaction?

Office Communications Server Critical Criteria:

Be responsible for Office Communications Server engagements and differentiate in coordinating Office Communications Server.

– Does the Unified Communications and Collaboration task fit the clients priorities?

– How will you measure your Unified Communications and Collaboration effectiveness?

Phone company Critical Criteria:

Reason over Phone company failures and integrate design thinking in Phone company innovation.

– Are there Unified Communications and Collaboration Models?

Presence information Critical Criteria:

Illustrate Presence information decisions and probe Presence information strategic alliances.

– What tools and technologies are needed for a custom Unified Communications and Collaboration project?

– Will Unified Communications and Collaboration deliverables need to be tested and, if so, by whom?

Presence service Critical Criteria:

Gauge Presence service quality and diversify by understanding risks and leveraging Presence service.

– How do we go about Comparing Unified Communications and Collaboration approaches/solutions?

Private branch exchange Critical Criteria:

Consult on Private branch exchange quality and get the big picture.

– For your Unified Communications and Collaboration project, identify and describe the business environment. is there more than one layer to the business environment?

Real-time Transport Protocol Critical Criteria:

Huddle over Real-time Transport Protocol tasks and research ways can we become the Real-time Transport Protocol company that would put us out of business.

Software as a service Critical Criteria:

Focus on Software as a service outcomes and oversee Software as a service requirements.

– What are your current levels and trends in key measures or indicators of Unified Communications and Collaboration product and process performance that are important to and directly serve your customers? how do these results compare with the performance of your competitors and other organizations with similar offerings?

– Do Unified Communications and Collaboration rules make a reasonable demand on a users capabilities?

– Why are Service Level Agreements a dying breed in the software as a service industry?

– How do we Lead with Unified Communications and Collaboration in Mind?

Speech recognition Critical Criteria:

Pay attention to Speech recognition projects and overcome Speech recognition skills and management ineffectiveness.

– How likely is the current Unified Communications and Collaboration plan to come in on schedule or on budget?

– What will drive Unified Communications and Collaboration change?

Telecommunication circuit Critical Criteria:

Administer Telecommunication circuit engagements and attract Telecommunication circuit skills.

– what is the best design framework for Unified Communications and Collaboration organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant?

– Who will be responsible for making the decisions to include or exclude requested changes once Unified Communications and Collaboration is underway?

– How will you know that the Unified Communications and Collaboration project has been successful?

Telephone exchange Critical Criteria:

Coach on Telephone exchange leadership and inform on and uncover unspoken needs and breakthrough Telephone exchange results.

– How is the value delivered by Unified Communications and Collaboration being measured?

– Who sets the Unified Communications and Collaboration standards?

Unified Communications Interoperability Forum Critical Criteria:

Pay attention to Unified Communications Interoperability Forum visions and change contexts.

– In a project to restructure Unified Communications and Collaboration outcomes, which stakeholders would you involve?

– Why should we adopt a Unified Communications and Collaboration framework?

Unified Communications as a Service Critical Criteria:

Own Unified Communications as a Service adoptions and define what our big hairy audacious Unified Communications as a Service goal is.

– To what extent does management recognize Unified Communications and Collaboration as a tool to increase the results?

Unified communications management Critical Criteria:

Extrapolate Unified communications management quality and reinforce and communicate particularly sensitive Unified communications management decisions.

Unified messaging Critical Criteria:

Frame Unified messaging adoptions and describe the risks of Unified messaging sustainability.

– What are the key elements of your Unified Communications and Collaboration performance improvement system, including your evaluation, organizational learning, and innovation processes?

– Do those selected for the Unified Communications and Collaboration team have a good general understanding of what Unified Communications and Collaboration is all about?

– What are the disruptive Unified Communications and Collaboration technologies that enable our organization to radically change our business processes?

Unify GmbH & Co. KG Critical Criteria:

Chart Unify GmbH & Co. KG strategies and explore and align the progress in Unify GmbH & Co. KG.

– Have the types of risks that may impact Unified Communications and Collaboration been identified and analyzed?

Video conferencing Critical Criteria:

Guide Video conferencing management and point out Video conferencing tensions in leadership.

– Are assumptions made in Unified Communications and Collaboration stated explicitly?

– What are the long-term Unified Communications and Collaboration goals?

Voice over Internet Protocol Critical Criteria:

Extrapolate Voice over Internet Protocol decisions and intervene in Voice over Internet Protocol processes and leadership.

Conclusion:

This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Unified Communications and Collaboration UCC Self Assessment:

https://store.theartofservice.com/Unified-Communications-and-Collaboration-UCC-Complete-Self-Assessment/

Author: Gerard Blokdijk

CEO at The Art of Service | http://theartofservice.com

gerard.blokdijk@theartofservice.com

https://www.linkedin.com/in/gerardblokdijk

Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Unified Communications and Collaboration External links:

Unified Communications and Collaboration | UC-One
https://www.broadsoft.com/UC-One-unified-communications

Unified Communications and Collaboration Solutions | TPx
https://www.tpx.com/services

Unified communications External links:

ReadyTalk – Unified Communications; Audio, Video & …
https://www.readytalk.com

What is Unified Communications? Webopedia Definition
http://www.webopedia.com/TERM/U/unified_communications.html

Unified Communications & Conferencing | West Corporation
https://www.west.com/unified-communications

Call control External links:

Call Control – Block calls for mobile, home and carriers
https://www.callcontrol.com

Outgoing Call Control User Guide – AT&T
https://www.att.com/gen/general?pid=10180

Call Control Android
https://www.callcontrol.com/support/call-control-android

Collaborative software External links:

Dicolab – Creators of multi-user collaborative software
https://www.dicolab.com

Collaborative software solutions from MultiTaction
https://www.multitaction.com

Home – IRIS Business Architect collaborative software
https://biz-architect.com

Communications service provider External links:

The evolution of the Communications Service Provider – …
https://www.youtube.com/watch?v=-pI7d2bYvlc

Communications Service Provider – Opus Networks
https://www.opusnetworks.co.uk

Computer network External links:

What is a Computer Network? Webopedia Definition
https://www.webopedia.com/TERM/N/network.htm

Computer network (eBook, 2009) [WorldCat.org]
http://www.worldcat.org/title/computer-network/oclc/644158203

15-1152.00 – Computer Network Support Specialists
https://www.onetonline.org/link/summary/15-1152.00

Computer speech recognition External links:

COMPUTER SPEECH RECOGNITION WITH NEURAL …
http://jur.byu.edu/?p=10669

Desktop sharing External links:

Ammyy Admin – Free Remote Desktop Sharing and …
http://ammyy.com/en/downloads.html

ShoreTel | Support – Desktop Sharing from Connect Client Fails
https://support.shoretel.com/kb/view.php?id=kA01A0000008gIhSAI

Join a Desktop Sharing Session | www.mikogo.com
https://go.mikogo.com

Digital signage External links:

Kiosks & Digital Signage – Customer Experience Leader
https://meridiankiosks.com

Convergent Digital Signage as a Service: Software & …
https://www.convergent.com

Industry Weapon Digital Signage
https://www.industryweapon.com

Emergency communication system External links:

Emergency Communication System – Rave Mobile Safety
https://www.ravemobilesafety.com/emergency-communication-system

Contact Emergency Communication System Provider | …
https://www.cornell.com/ContactMedicalAlertSystemsProvider

Emergency Communication System – UTA
https://www.uta.edu/uta/emergency.php

Extension Mobility External links:

Single Sign-On (SSO) Extension Mobility Client
https://www.rsconnect.net/en

VOIP Phones – Extension Mobility PIN Change – YouTube
https://www.youtube.com/watch?v=fY8wNY_KaBk

Extension Mobility Login | Office of IT
https://oit.byuh.edu/ito/cc/agentlogin

IBM Lotus Sametime External links:

IBM Lotus Sametime v.8 – YouTube
https://www.youtube.com/watch?v=Gcwr1Becn_s

Welcome to IBM Lotus Sametime – st.kc.us.army.mil
https://st.kc.us.army.mil/stcenter.nsf

IBM Lotus Sametime Meetings – Meeting Room Center
https://publicnetworkmeeting.fdnet.com

IP telephony External links:

Why Choose ShoreTel? IP Telephony & UC Solutions
https://www.shoretel.com/why-shoretel/shoretel-ip-telephony-uc

IP Telephony | Kent State University
https://www.kent.edu/profile-expertise/ip-telephony

IP Telephony Voice over IP (VoIP) – Cisco
http://www.cisco.com/c/en/us/tech/voice/ip-telephony-voice-over-ip-voip

Instant messaging External links:

Vayusphere® Instant Messaging Applications, Chatbots, …
https://www.vayusphere.com

ICE Instant Messaging
https://www.theice.com/technology/instant-message

CME Pivot Instant Messaging Platform – CME Group
http://www.cmegroup.com/trading/cme-direct/cme-pivot.html

Intelligent network service External links:

Patent EP0722257B1 – Intelligent network service …
http://www.google.com/patents/EP0722257B1?cl=en

System, intelligent network service engine and method …
https://patents.google.com/patent/US6856982B1/en

Interactive whiteboard External links:

Interactive Whiteboard Games | PBS KIDS
http://pbskids.org/whiteboard

Internet Protocol Television External links:

Hospital IPTV | Internet Protocol Television | TeleHealth
https://www.telehealth.com/television-solutions/iptv

Completed project: Internet Protocol Television (IPTV)
https://kb.iu.edu/d/axup

IPTV: Internet Protocol Television • r/IPTV – Reddit-IPTV
https://www.reddit.com/r/IPTV

Juniper Networks External links:

JNPR : Summary for Juniper Networks, Inc. – Yahoo Finance
https://finance.yahoo.com/quote/JNPR

Juniper Networks – Official Site
https://www.juniper.net

Exam Registration – Juniper Networks
https://juniper.my-certifications.com

Key telephone system External links:

Toshiba Strata DK8 Digital Key Telephone System
http://businessequipmentbrokers.com/stratadk8.aspx

What is KEY TELEPHONE SYSTEM (KTS)? definition of …
http://thelawdictionary.org/key-telephone-system-kts

Key telephone system – REDCOM LABORATORIES, Inc.
http://www.freepatentsonline.com/EP0324058.html

Lotus Notes External links:

[PDF]A Beginner s Guide to Lotus Notes
http://mason.gmu.edu/~ccramton/orgworkshop/step45.pdf

[PDF]Lotus Notes Demo – Topaz Systems
http://www.topazsystems.com/Software/download/LotusNotes.pdf

Microsoft Outlook External links:

See shopping results for microsoft outlook
http://bing.com/shop

Security Update for Microsoft Outlook 2013 (KB4011178) …
https://www.microsoft.com/en-us/download/details.aspx?id=56055

Set Up AT&T Email in Microsoft Outlook 2013 – Email Support
https://www.att.com/esupport/article.html#!/email-support/KM1010478

Microsoft Windows External links:

Apps | Microsoft Windows 10 | Official Site
https://www.microsoft.com/en-us/windows/windows-10-apps

Information about the Attachment Manager in Microsoft Windows
https://support.microsoft.com/en-us/help/883260

Mobile collaboration External links:

eesyQ Mobile Collaboration Platform
https://www.isn-partners.com/eesyq

IBM Mobile Collaboration Services – Overview – United …
https://www.ibm.com/us-en/marketplace/mobile-collaboration-services

Mobile Collaboration Platform – eesyQ
https://www.eesyq.com

Mozilla Thunderbird External links:

Mozilla Thunderbird – Download
https://mozilla-thunderbird.en.softonic.com

How to Access Gmail With Mozilla Thunderbird: 7 Steps
https://www.wikihow.com/Access-Gmail-With-Mozilla-Thunderbird

How to Access Gmail With Mozilla Thunderbird – Lifewire
https://www.lifewire.com/gmail-access-thunderbird-1173150

Network World External links:

Network World – Official Site
https://www.networkworld.com

Network World – Home | Facebook
https://www.facebook.com/NetworkWorld

Phone company External links:

Pine Cellular Cell Phone Company Oklahoma
https://www.pinecellular.com

Press Room | Mobile News | Cell Phone Company | U.S. Cellular
https://www.uscellular.com/press-room/index.html

Ohio Telecom – The Phone Company You Keep
https://ohiotelecom.us

Presence information External links:

In computer and telecommunications networks, presence information is a status indicator that conveys ability and willingness of a potential communication partner-for example a user-to communicate.
http://Reference: en.wikipedia.org/wiki/Presence_information

Presence service External links:

Cisco Unified Communications Manager IM & Presence Service
http://www.cisco.com/c/en/us/products/unified-communications/unified-presence

Cisco Unified Communications Manager IM and Presence Service
https://www.va.gov/TRM/ToolPage.aspx?tid=9791

Private branch exchange External links:

ContactNow: Private Branch Exchange (PBX) Overview …
https://support.8×8.com/us/node/4017

PBX (private branch exchange) – Gartner IT Glossary
https://www.gartner.com/it-glossary/pbx-private-branch-exchange

Real-time Transport Protocol External links:

[PDF]Configuring Secure Real-Time Transport Protocol …
https://support.avaya.com/css/P8/documents/003954807

Real-Time Transport Protocol (RTP) Parameters
https://www.iana.org/assignments/rtp-parameters

Software as a service External links:

What is SaaS? Software as a Service | Microsoft Azure
https://azure.microsoft.com/en-us/overview/what-is-saas

Software as a Service – Banking Solutions | FinReach
https://www.finreach.com

Speech recognition External links:

Speech API – Speech Recognition | Google Cloud Platform
https://cloud.google.com/speech

eCareNotes – Speech Recognition Software
https://ecarenotes.com

Telecommunication circuit External links:

Telecommunication circuit
http://A telecommunication circuit is any line, conductor, or other conduit by which information is transmitted. A dedicated circuit, private circuit, or leased line is a line that is dedicated to only one use. Originally, this was analog, and was often used by radio stations as a studio/transmitter link (STL) or remote pickup unit (RPU) for their audio, sometimes as a backup to other means.

Telephone exchange External links:

North American Telephone Exchange Lookup by NPA NXX
http://www.npanxxsource.com/nalennd.php

Unified Communications Interoperability Forum External links:

Unified Communications Interoperability Forum (UCIF)
http://www.be-com.eu/?p=1418

Unified Communications as a Service External links:

UCaaS, Unified Communications As A Service | Masergy
https://www.masergy.com/cloud-communications/global-ucaas

Unified communications management External links:

[PDF]Using Unified Communications Management (UCM) …
https://downloads.avaya.com/css/P8/documents/100098824

Unified messaging External links:

Voice mail in Exchange Online: Unified Messaging
https://technet.microsoft.com/en-us/library/jj938142(v=exchg.150).aspx

What is unified messaging (unified messaging system or …
http://searchmobilecomputing.techtarget.com/definition/unified-messaging

Unified Messaging System
https://paging.eamc.org

Video conferencing External links:

HIPAA Compliant Video Conferencing for Telemental …
https://www.wecounsel.com

Voice over Internet Protocol External links:

“Voice Over Internet Protocol (VOIP), Video Games, and …
http://scholarworks.waldenu.edu/dissertations/155

Bogen VOIP (Voice Over Internet Protocol)
https://www.bogen.com/products/voip

[PDF]Voice over Internet Protocol (VoIP) – VoIP Consumer …
http://transition.fcc.gov/cgb/consumerfacts/voip.pdf