The success of service level agreements depends fundamentally on the ability to measure performance comprehensively and accurately so that credible and reliable information can be… Read More »Service Level Agreements: How much would the service cost at a higher service level?
There are many opportunities for the use of AI in the world of service management and support, including the service desk experience and process and… Read More »IT Service Desk: Are investments in IT and IT security projects eligible for support?
List the people who are responsible for physical security and what specific responsibilities are related to the physical security of the installation or facility, keeping… Read More »Security: Where does the IT security budget reside in your organization?
However, for your business to grow and remain healthy, you must master certain basic skills in management and leadership — skills that will help you… Read More »Service Level Management and SLA: What is the IT security service life cycle?
Complexity management: Is there a minimum length, age and complexity requirements for passwords used by employees/contractors for internal systems?
While the regulatory specification of safety management systems implies a strong theoretical foundation, the historic evolution of safety management systems tells a rather different story,… Read More »Complexity management: Is there a minimum length, age and complexity requirements for passwords used by employees/contractors for internal systems?
ServiceNow ensures that your information security management system (ISMS) is fine-tuned to keep pace with changes to security threats, essential in the fast-paced world of… Read More »ServiceNow: Are investments in IT and IT security projects eligible for support?
Putting people on alert and driving awareness to your role will give people an invitation to reach out and consider security topics, concerns, or just… Read More »HIPAA: What would motivate someone to come back twice for mandated HIPAA security training?
Data security should be an important area of concern for every small-business owner, your employees are committed to safeguarding customer information by employing advanced security… Read More »Security: How secure is your information and what is going to be the future of that information?
Obviously, the supplier quality system is a very important part of contractual requirements since it is directly (manufacturing, engineering, purchasing, quality control, etc.) and indirectly… Read More »EtherCat: Is access to important IT systems and rooms controlled?
Monitoring as a Service: What processes or governance arrangements are needed to assess, monitor and oversee the project?
The revised service plan shall be signed by the client and the designated facility staff. In the meantime, put another way, improving time to market… Read More »Monitoring as a Service: What processes or governance arrangements are needed to assess, monitor and oversee the project?