28 Supplier and Partner Relationship Management Criteria for Multi-purpose Projects

What is involved in Supplier and Partner Relationship Management

Find out what the related areas are that Supplier and Partner Relationship Management connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Supplier and Partner Relationship Management thinking-frame.

How far is your company on its Supplier and Partner Relationship Management journey?

Take this short survey to gauge your organization’s progress toward Supplier and Partner Relationship Management leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Supplier and Partner Relationship Management related domains to cover and 28 essential critical questions to check off in that domain.

The following domains are covered:

Supplier and Partner Relationship Management, Supplier relationship management, Customer relationship management, Supplier performance management:

Supplier and Partner Relationship Management Critical Criteria:

Discourse Supplier and Partner Relationship Management strategies and define what do we need to start doing with Supplier and Partner Relationship Management.

– A compounding model resolution with available relevant data can often provide insight towards a solution methodology; which Supplier and Partner Relationship Management models, tools and techniques are necessary?

– What are your results for key measures or indicators of the accomplishment of your Supplier and Partner Relationship Management strategy and action plans, including building and strengthening core competencies?

– Have the types of risks that may impact Supplier and Partner Relationship Management been identified and analyzed?

Supplier relationship management Critical Criteria:

Analyze Supplier relationship management results and proactively manage Supplier relationship management risks.

– How likely is the current Supplier and Partner Relationship Management plan to come in on schedule or on budget?

– How do we know that any Supplier and Partner Relationship Management analysis is complete and comprehensive?

Customer relationship management Critical Criteria:

Probe Customer relationship management tasks and forecast involvement of future Customer relationship management projects in development.

– How many training hours are included within the standard support and maintenance agreement and how is that training delivered (e.g., at the vendors location, onsite at the customers location, via the web)?

– Can visitors/customers easily find all relevant information about your products (e.g., prices, options, technical specifications, quantities, shipping information, order status) on your website?

– Is there an existing crm and email marketing relationship already in place, that can/should be leveraged or should we select a new solution altogether?

– You may want to forge more relationships with affluent customers, but do they want them with you?

– Do you have a mechanism in place to quickly respond to visitor/customer inquiries and orders?

– In the case of system downtime that exceeds an agreed-upon SLA, what remedies do you provide?

– How do customer relationship management systems help us achieve customer intimacy?

– When shipping a product, do you send tracking information to the customer?

– What is your organizations history of meeting recovery time objectives?

– Do you have a mechanism to collect visitor/customer information?

– Are the application host process shut-down options acceptable?

– How is a typical client engagement with your firm structured?

– Do you know which customers give you the best business?

– What storage quotas should be applied to each mailbox?

– Security settings: What if you cant access a feature?

– What type of information may be released to whom?

– Is the metadata cache size acceptable?

– Can metadata be loaded?

– What is on-demand CRM?

– Why Keep Archives?

Supplier performance management Critical Criteria:

Ventilate your thoughts about Supplier performance management decisions and define what our big hairy audacious Supplier performance management goal is.

– What are the disruptive Supplier and Partner Relationship Management technologies that enable our organization to radically change our business processes?

– What are the short and long-term Supplier and Partner Relationship Management goals?

– How to Secure Supplier and Partner Relationship Management?

Conclusion:

This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Supplier and Partner Relationship Management Self Assessment:

https://store.theartofservice.com/Supplier-and-Partner-Relationship-Management-A-Successful-Design-Process/

Author: Gerard Blokdijk

CEO at The Art of Service | http://theartofservice.com

gerard.blokdijk@theartofservice.com

https://www.linkedin.com/in/gerardblokdijk

Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Supplier relationship management External links:

Supplier Relationship Management
http://Supplier relationship management (SRM) is the discipline of strategically planning for, and managing, all interactions with third party organizations that supply goods and/or services to an organization in order to maximize the value of those interactions.

Supplier Relationship Management Portal – Agile1
https://srm.agile1.com/gss/Login.aspx

Supplier relationship management
http://Supplier relationship management (SRM) is the discipline of strategically planning for, and managing, all interactions with third party organizations that supply goods and/or services to an organization in order to maximize the value of those interactions.

Customer relationship management External links:

Oracle – Siebel Customer Relationship Management
https://distributorgateway.ingersollrand.com

Oracle – Siebel Customer Relationship Management
https://care.cummins.com

Customer Relationship Management | CRM Software – Vtiger
https://www.vtiger.com

Supplier performance management External links:

BP | NA Supplier Performance Management (SPM)
http://nasupplierhsse.bpglobal.com/Home.aspx

Hiperos | Supplier Performance Management
https://www.hiperos.com/performance-management.html